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JW Marriott Masai Mara Lodge, Masai Mara

★★★★★ Reviews, photos, room rates, address, contact
  • Talek River, Masai Mara Reserve, 100 Masai Mara, Kenya - View on map
Property type: Hotel
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The lodge is located in Masai Mara. What views are available from the rooms? Rooms offer beautiful river views. Each room has a coffee machine. The bathroom features a bidet. Guests will also find free toiletries. A hairdryer awaits guests. Rooms include fresh linens and towels. What can be eaten at the restaurant? The restaurant serves dishes from African, American, and French cuisine. Vegetarian and halal options are possible. Does the property have a pool? Yes, there is a year-round outdoor pool. What is offered for breakfast? A buffet or Full English/Irish breakfast is provided. Are reception services available? Services include express check-in/check-out. Where can I store my luggage? Luggage can be stored in designated areas. What attractions are nearby? Safari tours are organized. Walking tours are also available. What else does the hotel offer? The property features a sauna and garden. Where do themed dinners take place? Dinners occur in the main restaurant. Can I use the Turkish bath? Yes, guests can enjoy the Turkish bath.
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Room Types

Deluxe King Suite with Balcony and River View Description, photos, price, amenities

See photos of the Deluxe King Suite with Balcony and River View
Room standards
  • non-feather pillow (synthetic),
  • work desk,
  • clothes rack,
  • feather pillow,
  • sofa,
  • wardrobe/closet,
  • safe deposit box,
  • private entrance,
  • waste bin,
  • tumble dryer (for clothes),
  • carpeted floor,
  • cleaning supplies (e.g., for kitchenette),
  • hypoallergenic room,
  • bedside socket,
  • seating area,
  • hypoallergenic pillow,
  • mosquito net,
  • travel adapter,
  • fan
Sanitary facilities
  • body soap,
  • toilet paper,
  • additional toilet,
  • hairdryer,
  • toilet,
  • private bathroom,
  • shared toilet (outside the room),
  • toothbrush,
  • shower,
  • shampoo,
  • slippers,
  • shower cap,
  • complimentary toiletries,
  • bidet,
  • bathrobe,
  • conditioner
Dining & bars
  • wine glasses,
  • bottled water,
  • electric kettle,
  • chocolates or cookies (charges may apply),
  • tea and coffee making facilities,
  • coffee machine
Paid extra services
  • towels/bed linen (extra charge if not standard),
  • towels,
  • key card access,
  • key access,
  • bed linen,
  • wake-up service
Location & local attractions
  • river view,
  • patio,
  • balcony,
  • view,
  • terrace
Accessibility for disabled guests
  • ground floor unit,
  • walk-in shower (no step)
Property safety & security
  • carbon monoxide detector,
  • smoke detector,
  • fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
  • hand sanitiser (in room)

Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. The unit features a tea and coffee maker, river views, a terrace and chocolate is featured for guests. The unit provides 1 bed.

Deluxe Queen Suite with Two Queen Beds and River View Description, photos, price, amenities

See photos of the Deluxe Queen Suite with Two Queen Beds and River View
Room standards
  • fan,
  • wardrobe/closet,
  • feather pillow,
  • clothes rack,
  • cleaning supplies (e.g., for kitchenette),
  • waste bin,
  • seating area,
  • safe deposit box,
  • travel adapter,
  • hypoallergenic room,
  • hypoallergenic pillow,
  • carpeted floor,
  • work desk,
  • sofa,
  • private entrance,
  • tumble dryer (for clothes),
  • non-feather pillow (synthetic),
  • mosquito net,
  • bedside socket
Sanitary facilities
  • additional toilet,
  • bidet,
  • shower,
  • toothbrush,
  • complimentary toiletries,
  • toilet,
  • shampoo,
  • conditioner,
  • shared toilet (outside the room),
  • toilet paper,
  • hairdryer,
  • body soap,
  • slippers,
  • private bathroom,
  • shower cap,
  • bathrobe
Dining & bars
  • wine glasses,
  • chocolates or cookies (charges may apply),
  • tea and coffee making facilities,
  • bottled water,
  • coffee machine,
  • electric kettle
Paid extra services
  • towels/bed linen (extra charge if not standard),
  • wake-up service,
  • towels,
  • key card access,
  • bed linen,
  • key access
Location & local attractions
  • river view,
  • balcony,
  • terrace,
  • view,
  • patio
Accessibility for disabled guests
  • walk-in shower (no step),
  • ground floor unit
Property safety & security
  • carbon monoxide detector,
  • fire extinguisher (in room/apartment),
  • smoke detector
Disinfection & cleaning procedures
  • hand sanitiser (in room)

Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. The unit has a tea and coffee maker, river views, a terrace and chocolate is offered for guests. The unit is furnished with 2 beds.

Choose your ideal room at JW Marriott Masai Mara Lodge

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Deluxe King Suite with Balcony and River View
  • Deluxe Queen Suite with Two Queen Beds and River View

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Facilities and services

On-site activities & leisure On-site activities & leisure

wildlife safari drives, guided walking tours, special themed dinners, local culture tours or classes, aerobics sessions

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, take-away lunches, selection of wine/champagne, fresh fruit selection, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, outdoor swimming pool, year-round outdoor pool, outdoor bathing area, temperature-controlled/heated pool, sunbeds and beach chairs, pool safety fence, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, fitness activities, group fitness workouts, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

convenient airport shuttle, shuttle service (surcharge applies), complimentary airport transfer, airport meet and greet / pick up, convenient airport drop off, general shuttle transport

Reception & guest support Reception & guest support

quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating, communal outdoor fireplace

Family & entertainment Family & entertainment

dedicated entertainment team, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, hypoallergenic room options, entirely non-smoking property, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Information regarding internet access is currently unavailable.

Guest parking

Details about parking facilities are not available.

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Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children from 6 years old.

Pets

Pets are not permitted.

Languages spoken
 
Contact methods
☎ telephone
@ E-mail

Map

 

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Frequently Asked Questions (FAQ)

Check-in starts at 15:00 and check-out is by 12:00.
Yes, there is parking for guests, ensuring convenience and safety.
Prices vary by date and other factors. Please provide dates for accurate information.
Use the GPS coordinates: -1.45929, 35.26639 to reach the destination.
Yes, JW Marriott Masai Mara Lodge offers airport transfer.
Yes, we offer our guests a comfortable transfer from the airport directly to JW Marriott Masai Mara Lodge. Please book the service in advance.
Yes, we provide professional dry cleaning services for delicate garments and suits.
Yes, we regularly organize professional fitness classes with instructors for our guests.
Yes, our staff undergoes regular training and strictly adheres to internal safety and hygiene procedures to ensure you have a peaceful stay.
Of course, for the convenience and safety of our guests, we accept all popular forms of cashless payment, including credit cards and mobile payments.
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